Kindly read the following before applying for a refund or any dispute. We are here to help you:
- Be clear and concise:Â State your reason for the refund or dispute directly.
- Provide supporting information:Â Include order numbers, purchase dates, and any relevant documentation.
- Keep a copy:Â Maintain copies of your communication for your records.
- Follow up:Â If you don’t receive a response within a reasonable timeframe, follow up with the company.
- Know your rights:Â Research your rights under consumer protection laws.
- Consider escalation:Â If you’re not satisfied with the company’s response, consider escalating the issue to a consumer protection agency or disputing the charge with your bank.
- Maintain a professional tone:Â Even in a dispute, it’s important to be respectful and professional.
- Be specific about what you want:Â Clearly state whether you want a full refund, a partial refund, or a different resolution.Â