Propolis Drops

Returns

Thank you for shopping with us! If you are not completely satisfied with your purchase, we’re happy to offer a refund or exchange within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. For online orders, you can initiate a return by contacting our customer service team at [email protected] or by calling us at [phone number]. We will provide you with a Return Merchandise Authorization (RMA) number and shipping instructions. We will cover the cost of return shipping for defective items. After we receive the returned item, we will inspect it and process your refund or exchange within [number] business days. The refund will be issued to the original payment method. Certain items, such as gift cards, are not eligible for return or refund.”